New emerging technologies are changing how industries and organizations function, change and evolve. In this digital age, it is difficult to find an area of business where there is no potential for technology to improve what we do. Right from your car system that gives you the weather updates every morning, to the text message you receive from your bank regarding your recent financial transactions, everything is aided by innovative digital technologies. Just like all industries are catching pace with digital transformation, the transport and logistics industry is getting advanced too. From a single owner operator to large freight and trucking companies, adopting digital technology solutions has become inevitable for growth and survival in the disrupted market. Blockchain is one such modern technology that has been doing wonders ever since its implementation. In this blog, we will take you through the various ways in which blockchain is changing the transport and logistics industry. But before that, for those of you who are new to blockchain, here is a quick definition: Blockchain is a form of distributed ledger technology, where transaction data is shared by the nodes (computers) on a network, to which transactions are recorded and validated. Used predominantly in FinTech and banking, blockchain technology solutions have significant applications in logistics, supply chain, healthcare, property and trading, energy, and many more sectors. Here are a few use cases of blockchain in real life: Porsche and Toyota use blockchain and distributed ledger technology to develop new mobility ecosystem that accelerates the development of autonomous driving technology. A leading healthcare company combines blockchain with big data to help doctors and patients securely transfer sensitive data. IBM launched its Blockchain-as-a-Service (BaaS) solution in 2017 for businesses across several industries. Shipping giant DHL uses blockchain-backed logistics to maintain the integrity of transactions and a digital ledger of shipments. Blockchain for Transport and Logistics- Enabling Efficient and Cost-saving Business Operations The transport and logistics industry undergos challenges such as inefficient data and document management, money laundering and fraud, complex regulatory compliance, limited traceability, complex reverse logistics processes, non-transparency in booking and pricing, and more. Blockchain can help address these challenges. The primary usage of blockchain in logistics and transport is in the areas of automation, security and providing visibility across the supply chain. Typically, a shipment must pass through several organizations and communication channels before reaching its end destination. Any gap during its transition can cause the container to be held up or lost. Blockchain helps in solving this issue by securely recording each move and enabling real-time tracking of shipments. Here are a few more potential uses of blockchain to improve the functions of your transport and logistics industry:
What’s the future? The adoption of blockchain in supply chain and logistics has been slower than expected, and its implementation is no small task. But it is going to be an absolute game-changer very soon! Adopting blockchain will help you to accommodate the ever-evolving expectations and needs of your customers and streamline your business operations. To start with, educate your employees about blockchain, develop ideas and specific use cases, set an adoption strategy, conduct proof-of-concept tests, build capabilities and implement blockchain solutions. Need help with implementing blockchain for your business? With an expert team of technology consultants and Blockchain developers, we at Gateway Digital can help you resolve your business challenges and achieve secured business processes.
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The ongoing global pandemic that has prompted people to take precautionary measures and leading to closures of several retail outlets has signalled a large scale, unprecedented disruption. Owing to this, retail companies and leading luxury brands are facing several challenges around consumer demands, pricing, supply chain management, health and safety and labour shortages. Digital transformation in retail assists businesses to adapt to challenging times by using the latest technology solutions. Here’s how Gateway Digital has helped a leading retail brand to take their business online. Client Overview: The client is one of the largest chain of stores in Northern Europe. They house prominent fashion brands and consumer goods. Gateway has been associated with them to manage the e-commerce shop and back-office operations over the last 4 years. Business Problem: Ideally, the client sends a detailed product catalogue (with details of products listed in the sale) to all its customers to help them navigate the rush and locate the products they wish to purchase easily. The client wanted to ensure people get to participate in their sale even at times when it is practically difficult for them to step out of their homes to buy things. They wanted to give their customers a convenient option to shop during the sale, without having to visit the store. Our Analysis and Approach: Considering the sale as a major revenue generation source for the client, and considering the challenges they were facing to reach out to all of their customer bases; we suggested a solution to take their traditional promotional campaigns online featuring virtual showrooms that give the in-store feel. By going digital, the client can reach out to all their customers easily and allow them to participate in the sale at the comfort of their homes. Solution Highlights: We developed the added solution to help the clients take all their event marketing and promotions online with a virtual visual showroom. The solution provides the customers with a stimulated in-store experience online. All the business flow, process outsourcing and campaigns were shifted online. With the help of asset management, workflow analytics and ready-to-use tools and components, it gives the users an in-person appearance of the store and allows them to avail discounts. The solution also features integration options for home delivery and pick-up services for the customers. Key Benefits: The customers can look at the product catalogue online and order online, without having to physically visit the store during the sale. The online solution gives customers a personalized, in-store experience. Customers can order online and get the products delivered at their homes, or pick up at the store at a convenient time. Gateway Digital understands how unprecedented these times are for businesses across sectors. We are here to help with our global operating teams working remotely to keep your projects going. We have the technical expertise and flexible business models to quickly develop and deploy solutions that will help you sail through these challenging times. To know more, get in touch with us at [email protected]. In the next few years, the world will be divided into two groups: 1) people and businesses that use applied intelligence and innovative technologies to improve their day-to-day life, and 2) those who do not. According to research from PEGA, 77% of the devices we use feature one form of AI or another already. Artificial Intelligence and Machine Learning services are making our lives simpler by each passing day, without us realizing it. It assists in every area of our lives, whether it is business, travel, health, banking, communication, or education. If you look around, you can see AI and ML in action, when Facebook recognizes people in pictures, when online shopping portals suggest you similar products, or when Google Maps gives you real-time traffic updates. Here, we share a few examples of Artificial Intelligence and Machine Learning in various areas that are already in use, or will be very soon. Automated Transportation If you know how an airplane is flown, transportation automation is not new for you. Everything in between take-off and landing of an aircraft is majorly taken care by a combination of computer systems, sensors, and GPS systems. The era of AI-powered self-driving cars is already here. These driverless cars will surpass human-driven cars in safety and assist in navigation. It can learn and predict the traffic at any moment, adapt to changing road conditions and make split-second decisions. The limitations of having more cars on the road, traffic rules and patterns and more obstacles to avoid are currently coming in way of automated transportation. Presently, these self-driving cars require a driver for safety reasons. Hence, automated transportation is not ready for prime-time yet, but you will witness it in a few years. Smart Homes AI integrated alarm systems, cameras and IoT devices are not new to us. The future will see more innovative smart home solutions and cutting-edge systems that will use machine learning and image recognition to track and notify you in various situations. These systems can monitor and store frequent visitors to your home and detect uninvited guests. When combined with household appliances, AI can make in-home automation and household management seamless. Environmental Protection AI and Machine Learning can store and process data to make decisions. This feature can be utilized to analyse environmental data through sources and sensors to produce accurate, evolving pollution conditions and weather forecasts. From energy grids to self-adjusting thermostats, innovations related to environmental protection are evolving at a rapid pace. AI can help in enhancing environmental decision and making policies work using an algorithmic approach. With AI, we can have sustainable solutions in the areas of biodiversity, water, agriculture, and climate change, that will help in protecting the future of humankind. Innovative Banking AI and ML systems analyse purchase patterns and use location data to carry out banking operations and detect fraudulent behaviour. Banks can have anomaly detection tools based on ML that will monitor transaction requests, spot patterns in your transactions and alert you in case of suspicious activity. AI and ML can also automate time-consuming and manual tasks involved in the financial services and insurance industry and enhance customer experience. Elder Care and Healthcare AI can be of great help for seniors who struggle to carry out their everyday tasks. In-home robots can replace the need for hiring outside help or having family members to take care of these elders. The AI-powered robotic solution assists the elders with their everyday tasks and improves their overall well-being while allowing them to stay independent. Medical providers and researchers can detect the conditions of the elderly person through infrared cameras and monitor their physical conditions, sleeping patterns, food intake, and more. Healthcare too will become flawless and efficient with AI systems. Hospitals that utilize machine learning to aid in detecting diseases and treating patients are less prone to accidents and mistakes in diagnosis. Previously, health practitioners had to check the patients’ past health data before diagnosing or treating them. Today, with the help of AI-powered computers and deep learning systems, they can get real-time insights about the patients’ health condition and diagnose patients more accurately and faster. Education and Learning Educational programs powered by AI and ML are already helping students and teachers to get more out of their educational experience. These programs will offer a much wider range of services in the coming years. It can point out the gaps in the educational lectures and materials and tell where the courses need to improve. Students can get additional support from AI tutors and advanced tutoring systems. With the support of AI systems and innovative software, students can learn from anywhere in the world, at any time. Conclusion Artificial Intelligence and Machine Learning can help us live more productive, healthier, and happier lives if we harness its power in the most appropriate manner. Want to make your future lives brighter and efficient with this intelligent technology? Gateway Digital understands the capabilities of applied intelligence and leverages its potential to transform lives digitally. Over the years, we have developed a wide range of solutions and services for businesses across various domains. We can help you implement Artificial Intelligence to your day-to-day activities to automate and enhance processes. To know more about us, visit www.gatewaydigital.no or drop us an email at [email protected]. Som tidligere spekulert, kommer elbil og privatleasing til å bli de største bidragene i markedet innenfor leasing. Når den fremtidige transporten beveger seg bort fra fossilt brensel er det åpenbart at leasingbransjen er klar for store endringer i nærmeste fremtid. Her er faktorene som vil definere fremtidig leasing av bil i 2020. OEMs beveger seg mot elbiler Det er to hovedfaktorer som gjør at bilprodusenter aggressivt fokuserer på leasing av elbiler. Det første er at avskrivningsverdien for elbiler er høyere enn for biler som har forbrenningsmotor. Derfor vil leasing gjøre at kunden slipper å bekymre seg for lav pris ved fremtidig videresalg. Det andre er at leasing vil gi kunden mulighet til å oppgradere elbilmodellen, i og med at nye modeller vil bli presenterte med jevne mellomrom. Mer attraktivt med privat leasing I og med at antallet førstegangskjøpere av bil øker, tilpasser OEMs sine forretningsmodeller for å passe bedre til den nye gruppen bilkjøpere. Det å lease en bil har blitt populært hos den yngre befolkningen siden fordelene gjør det enklere å ha en bil samtidig som man får faste utgifter hver måned, og de uforutsette kostnadene minsker. Eldre biler får nytt liv Et flertall av leasingfirmaer, blant annet Orix, LeasePlan, Arval og Ally bruker eldre biler i leasingen sin da det potensielt kan resultere i høyere marginer. Selv om det er noen bekymringer angående driftskostnadene i å vedlikeholde eldre biler, er disse firmaene veldig opptatte av å holde kostnadene nede ved å forbedre teknologien som forutser vedlikeholdskostnader. SME leasing En av de største forandringene innenfor leasingbransjen er skiftet i tilnærmingen til firmaene med bilflåteleasing. Tidligere rettet de seg kun mot de store selskapene, mens nå retter de seg også mot de små og mellomstore. Frem til nå har denne sektoren vært helt uberørt, så dette skiftet har skapt et flertall av nye muligheter. Mobility as a service (MaaS) Mobility-as-a-service gir hard konkurranse til leasingbransjen. Innovative mobilitetsmodeller blir tatt i bruk i de store markedene takket være fleksible løsninger, og dette kan lokke noen kunder bort fra leasing. Bilabonnement blir populært De enkle og kundetilpassede rammene bilabonnement tilbyr har skapt stor interesse hos kundene i nyere tid. Initiativet hos noen store OEMs som Ford´s Canvas, Cadillac´s Book, Porsche´s Passport, Care by Volvo and Hyundai´s Ioniq Unlimited sier noe om potensialet disse store aktørene ser i bilabonnement. Tjenesten gir kunden friheten til å bytte kjøretøy mer regelmessig, samtidig som kostnadene er fleksible avhengig av kjøretøyet. I tillegg ser det ut som at kunden er veldig fornøyd med å ikke måtte binde seg til ett og samme kjøretøy over en lenger periode. Digitalisering Digitaliseringen påvirker alle bransjer og industrier, og bilbransjen er ikke et unntak. Leasingfirmaer vil fortsette å utnytte digital transformasjon for å øke fortjenestemarginene og samtidig forbedre sin kundeopplevelse. Blockchain-teknologien forventes å bli en stor katalysator i revolusjonen av leasingbransjen. Dataanalyser kommer også til å spille en stor rolle, da den gjennomsnittlige bilen genererer ca 60GB data i timen. Det å analysere all denne informasjonen på best mulig måte kommer til å være viktig sånn at man kan tilby så gode tjenester som mulig. Digitalisering kommer til å fortsette med å endre og utvikle leasingbransjen, med alt fra workshop management programvare til sanntidssporing av kjøretøyene, da fler og fler kjøretøy vil være en del av det tilkoblede biløkosystemet i 2020. AutoFacets er banebrytende når det gjelder å tilby tjenester av verdensklasse innenfor leasing-og leiebilbransjen. Vi tilbyr alt fra fleet management til plattformer for veihjelp, alt du kan tenke deg. Kontakt oss ved eventuelle spørsmål, eller mulige samarbeid i leasing- og leiebilbransjen eller bilbransjen generelt. As we stand at the brink of the 4th industrial revolution, technology is becoming a key transformation agent for every sector of the financial services industry. 2020 is going to be the year of digital becoming mainstream for financial services. The industry is embracing disruption and transforming business models with the help of emerging digital technologies and fintech partnerships. Advancements in blockchain, robotics, and artificial intelligence create new growth opportunities for budding fintechs and financial companies. If you are a financial service firm ready to introduce digital transformation in finance for your business, here are the trends that you need to adapt to get ready for 2020. Blockchain- the key disruptor of the financial sector Blockchain has the potential to make the infrastructure of your financial services business much less expensive and the processes more efficient. This decentralized and distributed technology can identify theft and fraud and save the industry from significant losses and help save billions of dollars. Financial institutions and emerging fintechs will use blockchain to a large extent for digital payments, smart contracts, trading shares, automated contractual agreements, and identity management. Big Data and AI for hyper-personalization Financial services companies can now have all the information about their customers’ interests and behavioural history from social media and other platforms. Big data and artificial intelligence facilitate hyper-personalization by processing, storing, and driving insights from these data. Fintech players and financial businesses can use these real-time insights to drive a one-to-one marketing experience for their customers. Sending relevant and useful marketing messages will help in attracting customers better, and keeping them loyal. Banks and financial institutions can use AI not just to enhance customer experience but also to curb frauds and reduce back-office operations costs. Robotic Process Automation (RPA) for automated processes Fintechs can use robotic process automation to address key pressure points, mitigate risks and reduce costs. Robots are powered by emotional intelligence, logical reasoning, natural language processing, navigation, sensors, etc. that enable them to sense and respond to the details of the environment like a real bank teller. This involves tasks such as risk assessments, customer onboarding, verification, security checks, data analysis and reporting, administrative activities, and many more. Over time, these robots will be able to perform more complex tasks, making financial processes more efficient and seamless. Digital-only banks for improved customer service Banks will soon have AI systems equipped with automated credit-scoring and advanced data analytics tools, that will accelerate digital on-boarding. Conversational interfaces such as digital voice assistants inside banks will be a major digital interface for communication between financial service providers, consumers, and e-commerce providers. Innovations in mobile payments The mobile payments industry is growing like never before, thanks to the consumers who want payments to be free, fast, and invisible. Companies such as Apple, Google, Alibaba etc. roll out new features such as biometric access control, face recognition and fingerprint access for their payment platforms. These and many other mobile payment platforms constantly upgrade their apps with offers and programs that are meant to engage the users better. Conclusion By adopting all these trends, financial institutions can unlock new avenues for innovation, improve customer service and enhance operations. If you are a financial services company ready to embrace digital and adopt new technologies, Gateway Digital can be your ideal partner. We can help you introduce a multi-speed IT operating model, prepare an architecture to connect anything to anywhere, cut down the cost of your legacy environment by up to 50%, and guide you through the investments you need to make in emerging technologies such as AI, advanced analytics, blockchain, etc. To know more about our digital solutions and capabilities, visit gatewaydigital.no or write to us at [email protected]. |
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